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Abstract

A STUDY ON GENERAL ANXIETY AMONG TELE-MEDICINE CALLERS, KARNATAKA, INDIA, DURING COVID-19 PANDEMIC

Nyayakar Sreeja*, Sundar Singh Daniel, V. Prashanth and S. Raghavendra

Abstract

Introduction: The SARS-CoV-2 virus has been unprecedentedly exceptional with more survival and viable rates in the air and thought to linger in the air for an prolonged period, In the fight against COVID 19 pandemic, on April 22nd 2020, the Government of Karnataka launched ‘Apthamitra’ this service was started to provide online medical assistance to the people during lockdown. It guided people and provided medical advice. Our objective is to understand the level of anxiety among telemedicine callers and their awareness and attitude towards the disease, which will support the government. Methods: Prospective observational cross-sectional study conducted on Individual callers aged between 18 and 80 irrespective of the gender, Individuals who has given consent to participate in the study were included in our study The data will be collected using a predesigned questionnaire consisting of demographic details and the Generalized Anxiety Disorder scale (GAD-7), Descriptive statistical analysis were used. Results: We surveyed and studied 384 callers, of whom, 122 (31.77%) were female, 262 (68.33%) were male. Anxiety levels were assessed using Generalized Anxiety Disorder scale. 10 callers (2.60%) had minimal anxiety, 157 (40.89%) had mild anxiety, 201 (52.34%) had moderate anxiety and 16 (4.17%) had severe anxiety. Conclusion: The study concludes that anxiety is more prevalent among the telemedicine callers, and majority of them required education and evaluation. People also should understand the basics of COVID and start implementing all the policies and guidelines provided by the government. Government also should create more awareness programs in educating the public about this.

Keywords: COVID 19, Government, Apthamitra, Generalized Anxiety Disorder scale, Guidelines, Telemedicine.


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