Abstract

EVALUATION MODEL OF THE PROFESSIONAL LIFE QUALITY OF THE STERILIZATION PERSONNEL.

A. Belhachmi, Z. Laanibi, M. Mabrouki and S. Derraji*

Abstract

Introduction: In a context of customer satisfaction and responding to the different needs and requirements of treatments related to sterile reusable surgical logistics, we often forget the sterilization operator and the quality of his/her professional life. One day; relational and professional constraints appeared between the staff and the chief manager (supervisor, responsible) further to this pressure which escapes any evaluation framework. Hence, the interest of this model, which is studying the quality of professional life of the sterilization staff, will allow us to rethink our management. Materials and methods: By a retrospective descriptive study based on a simple and direct questionnaire of ten assessable questions by 1 or 0 and a total score of 10 points, according to the impact of response on the quality of life. This model questionnaire would allow a subjective assessment of the personnel professional life quality of a sterilization service. All the data are analyzed on a simple Excel table. Result and discussion: This evaluation model was tested for the first time in the service of central sterilization of the Instructional Military Hospital Mohammed V of Rabat, on a staff of 23 people (regardless of their status). The most remarkable results of this study are: 70% of the personnel impute physical and psychic problems to the service, 30% relational problems, 25% malaise at the work related to the pressure of the supervisor or responsible staff. Conclusion: To have a tool to explore the personnel professional life quality, allows to review and rethink their management and to be close and attentive to their personnel.

Keywords: Model; Quality of life; Central sterilization.